Privacy Policy

This Privacy Policy explains how Bloom & Blossom processes personal data when you use carrotslicewater.click or contact us about floral services, consultations, quotations, and event arrangements.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, manage floral orders, coordinate delivery and setup, provide customer support, maintain records, operate the website, and meet legal or accounting obligations.

Processing is limited to what is reasonably necessary for the stated purposes.
02 · Sharing

Service Providers

We may disclose personal data to trusted service providers that support website hosting, communications, administration, payment processing, or record keeping. These parties may process data only for the purposes we instruct and under appropriate confidentiality or data protection terms.

Service providers receive only the information needed to perform their assigned tasks.
User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, objection to certain processing, and portability where applicable. Some requests may be limited where we must retain data for legal or operational reasons.

Available rights may differ depending on the legal basis and the type of data involved.
Requests

How to Make a Request

To exercise privacy rights, individuals should submit a clear request using the contact details in this policy. We may need to verify identity before responding and may ask for additional information if necessary to locate the relevant data.

Requests should include enough information to identify the relevant record and verify the requester.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant purpose, including consultation handling, order administration, accounting, legal compliance, and dispute resolution. When data is no longer required, it is deleted, anonymized, or otherwise handled in accordance with applicable law.

Retention is based on the purpose of collection, legal duties, and the need to resolve business records.
Policy Updates

Policy Updates

When this policy is updated, the revised version will apply from the stated effective date. If a change materially affects how personal data is handled, we will take reasonable steps to make the update visible through the website or other appropriate communication.

We may revise this policy to reflect legal, operational, or technical changes.
Privacy Contact

Contact Details

Privacy email
help@carrotslicewater.click
Privacy phone
+386 31 202 942
Postal address
Ulica Pohorskega bataljona 7, 2317 Oplotnica
Privacy contact
01 · Collection

Data We Collect

We may process contact details, inquiry content, consultation notes, order and event details, payment-related information, website usage data, and records needed to manage requests, quotations, deposits, delivery, and setup for floral services.

The data we collect depends on the service request and the way the website is used.
02 · Sources

Data Sources

We receive data when users submit inquiries, request consultations, confirm orders, arrange event details, or communicate with us by phone, email, or other channels. We may also collect technical data automatically when the website is accessed.

Information is obtained from direct submissions, service communications, and basic website interactions.
03 · Cookies

Types of Cookies

We may use essential cookies to support site operation, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose.

Cookie use is limited to standard website functions and basic measurement where enabled.
04 · Controls

Cookie Controls

Where cookies are used, users may manage them through browser settings or other device controls. Essential cookies may remain necessary for basic site operation, while non-essential cookies can usually be limited or blocked.

Cookie preferences can be adjusted in the browser, and some site functions may be affected if cookies are disabled.
GDPR
Regulation

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, as relevant to the specific activity.

Regulation
For users in the European Economic Area, the GDPR may apply to our processing of personal data depending on the circumstances of the interaction.
This section is intended for individuals whose data is processed under the GDPR.
GDPR-aware

GDPR Rights

Individuals may have rights to access, rectify, erase, restrict, object, and receive a copy of their data, and to withdraw consent where processing is based on consent. A complaint may also be lodged with the competent supervisory authority.

GDPR rights are assessed case by case and may depend on the legal basis for processing.